EZE Traders

Placing an order

Four steps, no account required to get a price

You don't need to open a trade account or sign anything to find out what something costs. Accounts only matter once you want terms.

Prefer WhatsApp? Most of our customers do. Send a photo of your list to +1 (773) 499-4099 and we'll work from that.

  1. Send your requirement

    Models, part types, quantities, and your ship-to ZIP. Use the quote form, email, or WhatsApp.

  2. Receive a quote

    Unit pricing, availability, and shipping stated separately so you can see exactly what you're paying for. Quotes hold for 7 days.

  3. Approve & pay

    We issue an invoice with your chosen payment method. Payment clears, or terms apply if you're an approved account.

  4. Inspected & shipped

    Goods are checked against your order, packed, and dispatched with tracking sent the same day.

Payment

Pay the way that suits your business

All invoices are in US dollars. Pick whichever of these works best for you — there's no penalty for choosing the convenient one over the cheap one.

Credit & debit card

Visa, Mastercard, American Express, and Discover. Paid by secure invoice link — we never handle or store your card number.

Fastest to set up

ACH bank transfer

Direct from your business checking account. Clears in 1–3 business days and costs the least of any method we accept.

Lowest cost

Zelle

Instant transfer from most US bank apps, no fees on either side. Ideal for repeat orders where you want same-day dispatch.

Instant clearing

Domestic wire

Same-day clearing for larger orders. Bank details are issued on your invoice — never by text or a change-of-details email.

Best for large orders

Business check

Accepted from established customers. Orders ship once the check has cleared, so allow a few extra days on the lead time.

Ships on clearing

Net terms

Net 30 available to approved accounts after three paid orders. Ask once you've placed a few and we'll set it up.

Approved accounts

Good to know. Invoices are payable in USD. First orders from new customers are prepaid. We don't take cash on delivery, and we'll never ask you to send payment to an account that differs from the one printed on your invoice — if you get a message claiming our details have changed, call us on the number above before you send anything.

No card surcharges. The price we quote is the price you pay, whichever method you choose. We'd rather absorb the processing cost than nickel-and-dime a customer at the last screen — and it means the number on your quote is the number on your invoice.

Shipping

Out of Illinois, into all fifty states

Orders ship from our Norridge base. Tracking goes out the day your order leaves, and everything is packed for the carrier's worst day, not its best.

  • Carriers: UPS, FedEx, and USPS — whichever is best for your destination
  • Cut-off for same-day dispatch: 2:00 PM CT on in-stock items
  • Standard transit: 2–5 business days depending on destination
  • Expedited and overnight available on request
  • Signature required on orders over $500
  • Tracking emailed the day your order leaves

Packing standards

  • Displays & screens
    Individually foam-sleeved, boxed, and corner-protected. Fragile-marked on every side.
  • Batteries
    Packed to carrier requirements for lithium cells, with the required handling labels.
  • Refurbished handsets
    Individually bagged with the grade and IMEI marked, then boxed with void fill.
  • Hearing aids
    Supplied in protective cases inside a rigid outer, with consumables packed separately.

Warranty & returns

What happens when something goes wrong

It occasionally will. What matters is how quickly it gets sorted out, and whether you have to argue for it.

90-day warranty

Every refurbished handset carries a 90-day warranty against functional failure from the date it ships to you.

DOA replacement

Dead-on-arrival items are replaced or credited. Report within 7 days of delivery with your invoice number.

RMA process

Email ceo@ezetraders.com with your invoice number and the fault. We issue an RMA number before anything ships back.

ItemWarrantyReturn windowNotes
Refurbished phones 90 days 14 days Functional failure. Excludes physical and liquid damage after delivery.
New parts DOA only 14 days Test before installation. Once a part has been fitted we can't take it back, which is standard across the trade — but genuine DOA units are replaced without argument.
Hearing aids
Wholesale to licensed dispensers		 3 months 3 months Devices supplied unprogrammed. Fitting is the dispenser's responsibility. Proof of licence and signed transfer documentation required.
Hearing aids
Dispensed to patients in Illinois		 3 months 45 business day trial Trial period per Illinois requirements, set out in your written purchase agreement. Includes fitting and follow-up adjustments.
Accessories & consumables DOA only 14 days Unopened, resalable condition. Sealed battery packs are non-returnable.

Not covered: physical damage, liquid damage, or failure caused by incorrect installation after delivery. Shipping damage is a separate claim — photograph the packaging before you open it and tell us within 48 hours so we can file with the carrier while the claim is still live.

Ready when you are.

Send a list and we'll price it. No account setup, no commitment.

Request a quote ceo@ezetraders.com